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DestinationHub Cookie Policy

Effective Date: May 5, 2026

Welcome to DestinationHub, operated by Programmatic LLC. We aim to provide clear and transparent information about how we collect and use data related to you. This policy explains how and why we use cookies and similar tracking technologies when you visit our website or use our platform to create or interact with digital maps, tours, and experiences.

At a Glance

  • What cookies do we use? We use small text files called cookies, alongside local storage technologies, to help our platform function securely and efficiently.

  • Why do we use cookies? We use them to process payments securely, understand how visitors interact with our platform, and ensure our mapping services load correctly.

  • What types of cookies do we use? We use strictly necessary cookies (for security and payments) and analytics cookies (to measure performance). We do not currently use marketing or advertising cookies, but may introduce them in the future subject to this policy and applicable law.

  • How can you control cookie preferences? You can manage your preferences through our consent banner, your browser settings, or by using Global Privacy Control (GPC) signals.

  • Do third parties use cookies on our site? Yes, trusted partners such as Google (for analytics) and Stripe (for payment security) may place cookies or process data through our platform in connection with their services.


1. What Are Cookies and Similar Technologies

Cookies are small text files downloaded to your computer or mobile device when you visit a website. They allow the website to recognize your device and store some information about your preferences or past actions. We use cookies to make DestinationHub easier to use, to secure Creator accounts, and to understand how End Users interact with published maps and tours.

In addition to traditional cookies, DestinationHub utilizes similar technologies to provide a seamless experience:

  • Local Storage & Session Storage: These technologies allow our platform to store data locally on your browser. We use this to save temporary state information—like your progress on a map or tour—without constantly querying our servers, which makes the platform faster and more responsive. Some local storage or session storage technologies may be necessary for core platform functionality, security, user preferences, or maintaining session state.

  • Responsive Images: While not a tracking technology, we use dynamic image rendering techniques that adapt to your device's screen size and resolution, ensuring maps and tour media load quickly without consuming unnecessary bandwidth.

  • While we strive to accurately describe our use of cookies, actual implementations may vary over time as our services and third-party integrations evolve.

2. Definitions

  • For purposes of this Cookie Policy:

“Analytics Cookies” means cookies or similar technologies used to understand usage patterns, traffic, engagement, performance, and interactions with the Services.

“Cookies” means small text files, pixels, tags, SDKs, scripts, or similar technologies placed on or accessed through a device or browser.

“Essential Cookies” means cookies necessary for core website functionality, security, authentication, session management, or operation of the Services.

“Preference Cookies” means cookies that store settings, preferences, or customization choices made by users.

“Services” means the DestinationHub website, applications, hosted experiences, and related platform functionality operated by DestinationHub.

“Third-Party Cookies” means cookies or similar technologies provided by third parties such as analytics providers, embedded services, integrations, advertising partners, or infrastructure providers.

“Usage Data” means information relating to browser activity, interactions, pages visited, clicks, device information, or technical performance data collected through Cookies.

3. How We Use Cookies

We categorize the cookies we use based on their purpose. Below is a detailed breakdown of the specific cookies you may encounter while using DestinationHub. In cases where cookies or tracking technologies are implemented within Creator-published experiences, Creators are responsible for ensuring appropriate disclosures and consent mechanisms where required by law.

3.1 Strictly Necessary / Essential Cookies (Always On)

These cookies are essential for DestinationHub to function properly. They enable core features like secure Creator logins, network management, and payment processing fraud prevention. Because the platform cannot operate safely without them, these cookies cannot be switched off in our systems.

Legal Basis: We deploy these cookies based on legitimate interest and contractual necessity to provide you with a secure, functioning service.

The cookie examples below are representative of the types of technologies currently used on the Services and are not intended to be a complete or exhaustive list. Specific cookies, local storage entries, SDKs, and similar technologies may change over time as we update the Services or third-party providers update their technologies.

Cookie NameProviderPurposeDuration
_*stripe*midStripeFraud prevention and secure payment processing1 year
_*stripe*sidStripeFraud prevention during an active payment session30 minutes
### 3.2 Functional Cookies (With Consent)

Functional cookies allow a website to remember choices you make and provide enhanced, more personal features.

Legal Basis: Consent.

We do not currently use functional cookies on DestinationHub.

3.3 Analytics & Performance Cookies (Consent Required in EU)

We use analytics cookies to understand how Creators and End Users interact with our platform. This aggregated or de-identified data helps us identify which features are most popular, spot navigation errors, and improve the overall user experience. We use Google Analytics (GA4) for this purpose.

Legal Basis: In the EU/EEA and UK, we are designed to deploy these cookies only with your consent where required. In the US and other jurisdictions, we rely on legitimate interest while providing a clear opt-out mechanism.

The specific cookies listed below are representative and may change over time as our service providers update their technologies.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users to calculate visitor metrics2 years
*ga**Google AnalyticsPersists session state to track active user sessions2 years
_gidGoogle AnalyticsDistinguishes users for daily metric calculations24 hours
_gatGoogle AnalyticsThrottles request rate to limit data collection on high-traffic sites1 minute
### 3.4 Marketing & Advertising Cookies (Consent Required)

Marketing cookies are used to track visitors across websites to display relevant advertisements.

Legal Basis: Consent.

We do not currently use marketing or advertising cookies on DestinationHub.

4. Third-Party Cookies & Services

To provide our mapping and platform services, we integrate with several trusted third-party providers. Some of these providers set cookies or process data directly through our platform.

Google Analytics (GA4)

Stripe

  • Purpose: We use Stripe to process subscription payments for our Creators. Stripe sets the stripemid* and *stripesid cookies strictly for fraud prevention and security during checkout.

  • Privacy Policy: https://stripe.com/privacy

Mapping Providers (Google Maps, MapLibre, MapBox)

  • Purpose: DestinationHub relies on third-party mapping engines to render the interactive maps and tours created by our users. While these services may not set traditional tracking cookies through our platform, they may process IP addresses and device information necessary to deliver map content. These providers act as independent service providers, and their data practices are governed by their own privacy policies.

  • The availability and behavior of cookies and tracking technologies may vary depending on your device, browser configuration, and third-party service behavior.

5. Do Not Track & Global Privacy Control

We respect your right to privacy and support automated signals that communicate your tracking preferences.

Global Privacy Control (GPC): DestinationHub is designed to recognize and respond to Global Privacy Control (GPC) signals where supported. If your browser or extension broadcasts a GPC signal, our platform is designed to detect such signals and treat them as a valid request where applicable. This is a legally recognized opt-out mechanism for residents of California, Colorado, Connecticut, Montana, and Texas, and we aim to apply this standard globally where technically feasible. When GPC is detected, our platform is designed to automatically block non-essential cookies where applicable.

Do Not Track (DNT): DestinationHub does not honor the older "Do Not Track" browser setting. Because there is no universally accepted standard for how DNT signals should be interpreted, we rely on the more modern and legally enforceable GPC standard, alongside our consent banner, to manage your preferences.

6. Your Cookie Choices

You have options to control many non-essential cookies placed on your device.

Our Consent Mechanism

When you first visit DestinationHub, you may be presented with a consent banner where required by applicable law. Non-essential cookies are intended to be blocked by default where required by applicable law (like Google Analytics). They will only be placed on your device if you actively click "Accept" or configure your preferences to allow them. You can revisit this banner at any time via the "Cookie Preferences" link in our website footer to change your mind or withdraw consent.

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can configure your browser to refuse all cookies, delete existing ones, or notify you when a cookie is set. Find out how to manage cookies on popular browsers:

Note: If you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to log into your Creator account or process payments.

Industry Opt-Out Links

You can also opt out of many third-party analytics and advertising networks directly through industry portals:

7. Cookie Duration & Data Retention

The length of time a cookie stays on your device depends on its type:

  • Session Cookies: These are temporary and expire the moment you close your web browser (e.g., _stripesid).

  • Persistent Cookies: These remain on your device for a set period specified in the cookie itself (e.g., _ga remains for 2 years) or until you manually delete them.

Data collected via analytics cookies is retained in our Google Analytics dashboard for 14 months before being automatically deleted. You can clear existing cookies from your device at any time by clearing your browser's history and cache.

8. International Data Transfers

DestinationHub operates globally. Because we utilize third-party services like Google and Stripe, the data collected by their cookies may be transmitted to and processed in the United States or other countries outside of your home jurisdiction.

For users in the European Economic Area (EEA) and the UK, we ensure that these international data transfers are protected by appropriate legal safeguards. Both Google and Stripe rely on the European Commission’s Standard Contractual Clauses (SCCs) and, where applicable, the EU-U.S. Data Privacy Framework, each of which is intended to provide a level of protection consistent with applicable data protection laws.

9. Relationship to Privacy Policy and Terms

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service. It does not create additional contractual obligations beyond those documents, which govern limitations of liability, disclaimers, and dispute resolution.

10. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our technology, third-party service providers, or legal requirements. The "Effective Date" at the top of this page indicates when it was last revised.

If we make material changes—such as introducing new categories of cookies (like marketing cookies)—we will notify you by displaying a prominent notice on our website and, where required by law, we will trigger our consent banner to reappear so you can re-evaluate your choices.

12. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, we are here to help. Please reach out to our privacy team:

Programmatic LLC, doing business as DestinationHub